Our Promise to Our Customers
Americas is committed to providing the highest level of customer service in order to fulfill the commitments promised in the policies we provide to Louisiana homeowners. We challenge ourselves daily and emphasize focus on Loyalty, Stability, and Reliability.
Our entire focus is on the Louisiana homeowners market in order to provide Quality over Quantity. By focusing on one state, we are able to provide an emphasis on strengthening agents’ relationships, on making Americas a stronger business partner, and on improving underwriting and claims results.
These focused efforts have produced significant improvement in new business written and policy retention.
Meet Our Team
R. Ray Pate, Jr.
President and Chief Executive Officer
Ray has over 30 years of insurance experience, which includes over ten years experience as a CEO of NCRIC Group Inc., a NASDAQ listed (symbol: NCRI), publicly traded insurance holding company with the focus on enhancing shareholder value. He also brings over ten years experience as a buyer of reinsurance and over five years as a reinsurance intermediary. In that role, he assisted risk retention groups and captives in their reinsurance decisions. Ray began his insurance career in 1985 as a Financial Controller and later took senior positions in underwriting and marketing. He serves as President, Chief Executive Officer, and Board Chair for Assure Holding Corporation (AHC, the parent company of Americas Insurance Company) and Americas Insurance Company (AIC).
Anne K. Missett
Executive Vice President and Chief Operating Officer
Anne has over 30 years of experience in the insurance industry, with primary focus on business operations, product development, and sales & marketing. Her career began with Blue Cross and Blue Shield, where she worked for various Blue plans for 17 years. Anne served as Senior Vice President of marketing and underwriting for NCRIC Inc., where she worked closely with Mr. Pate for years. She serves as Chief Operating Officer of AIC and also serves as the Chief Operating Officer of AHC.
Claims Manager, First Party
Sherry began her career with AIC in April 2013 as Claims Manager and is responsible for the oversight of all first-party insurance claims as well as the coordination of the Claims Department employees and independent adjusting firms. She has been an independent adjuster with Pilot Catastrophe Services since 2002 and has worked for companies such as Allstate Insurance Company, Citizens Property Insurance Corporation, and American Family Insurance Company. Sherry has held the title of Claims Instructor, Field Adjuster, Desk Adjuster, File Reviewer, Team Lead, and Field Quality Assurance Inspector. Prior to becoming an Insurance Adjuster, she held the title of Finance Manager with American Honda Finance Corporation for 14 years.
Claims Manager, Litigation & Liability
Marcy has over 20 years of insurance experience, which includes over eleven years with homeowners insurance and a diverse background in all aspects of handling claims. Prior to joining the Americas team, she held a position as a Litigation Specialist with the largest insurance carrier in Florida. In this role, she was responsible for working with defense counsel to manage the litigation files through final resolution. This was done through many different avenues based on the investigation of the files’ exposure to determine the proper course of action. Marcy was designated as the corporate representative for all depositions, mediations, and other court appearances as required.
Debbie has over 30 years of experience in the Louisiana and Texas insurance industry, with a focus on personal lines products. She has an extensive network in the insurance market throughout Louisiana. Debbie worked for many years on the agency and brokerage side of the business, which has given her an in-depth insight to the needs of agents and consumers. She has experience with the products of high-value homeowners, standard homeowners, dwelling fire, builder’s risk, condominiums, rental property, flood, personal and commercial lines automobile, personal floaters, umbrella, and various commercial lines. Debbie serves as the Underwriting Manager of the Louisiana property book. In the industry, she is the current Vice President of The Insurance Professionals of Greater New Orleans and also holds a position on the Board of Directors for Property Insurance of Louisiana (PIAL).
Debbie has been in the insurance industry for over 30 years. Over the years, she has worked for an insurance agency, several brokers, and is now on the company side for over 12 years. She began her career with Americas Underwriting Agency in 2008-2012. For the next four years she was the Louisiana Territory Manager for Maison Insurance Company and is now back with Americas. Debbie is responsible for production related to Homeowners and Dwelling property business. This includes appointment and oversight of our agents in Louisiana. She has been in leadership roles in various associations (including being the active Executive Director for PIA Of New Orleans), actively participates in association events throughout the state and even won Marketing Rep of the Year in 2018.
Business Affairs & Operations Manager
Renee started her journey in insurance back in 2017 working in an independent office in Slidell. She started in a marketing and operations role and was soon licensed selling personal and commercial lines. Before her career in insurance, Renee worked in higher education focusing on customer service, marketing and sales/recruiting. She was also responsible for financial aid audits and finding efficiencies and cost savings in business operations. She has been involved in various networking groups and was even recognized as Notable Networker of the Year from Business Networking International (BNI).
Americas forges long-lasting, reliable partnerships with our agents and policyholders. Providing our “Americas Team” with the tools they need to offer our clients security and peace of mind is our most valuable attribute. With flexibility that matches our customer service, our agents are always close by and are committed to helping policyholders as quickly as possible.